Kolkata, Travel

Volvo Bus Kolkata Contact number

Contact Details:

For V1 and v9 and VS2:

konnect@roylcrusier.com

 
Bus Coordinator Contact Details

Airport

99 03 98 62 01
90 38 37 07 36
98 74 39 81 26

TollyGunj

99 03 98 60 23
99 03 54 26 17

Newtown 99 33 31 08 75

Santragachi 9051607280

Bus Stop for V1 and V9(Near Tollyguj Metro)
Exact Locatio in Google map:

View Larger Map

 Fare Details:




  

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Kolkata, SAP, Travel, Utility

Complex Integration Scenarios and Integration Design Patterns for a Utility Bustiness

In this blog, we will discuss about some of the complex integration scenarios that we have to deal in the utilities business processes especially around Outage Management and Restoration.
Before we proceed further, please read this fine print. All the views provided below are my personal opinion and doesn’t necessarily reflect my employer’s. I work for my employer as a Billing consultant with a focus in Utilities Industry but every customer’s requirement is unique and you should definitely seek for professional opinion before making your business decisions. Treat the inputs in this blog series as just opinions, nothing more, and nothing less.
All of us have faced a utility outage situation at some point in our life. For e.g., a thunder storm can knock down power lines impacting thousands of customers in a single event. Such a wide spread outage event is a big deal for utilities because they are mandated by regulators to restore the outages within a stipulated period of time. Also, an outage means lost revenue. So the utilities are under constant pressure to detect the source of outage, organize the field crew and restore power as soon as they can. As customers, we don’t realize how complex the outage restoration process really is. Let me explain this with an example.
Assume that you live in a high rise condo that has 200 apartments. Consider an electric pole goes down in your street because of a thunder storm. This means all the customers who are downstream that pole will lose electric power. Now, if you happen to be one of those customers, you would first check your fuse and if everything is in order, report an outage to the utility. What you don’t know at the point is all the 200 customers in your condo and other customers down the street will be reporting an outage with the utility. What seems like an outage incident for 200 customers can actually be solved by fixing one single pole and here is where the utility needs to smart about dispatching its crew to fix it. It cannot raise 200 odd service orders for the field crew to fix the outage whereas it only needs to create one. To achieve this, Utilities generally use multiple systems to triangulate the issue and resolve the outage. These systems are –

Interactive Voice Response (IVR) – During an outage scenario, this is the first system you will encounter as a customer. The IVR system usually integrates with the customer information system (in our case SAP ECC – IS/U) to identify your account information (for e.g. based on your registered phone number) and once identified, it registers your outage as an incident or trouble ticket in an outage management system (more on this later)
Customer self-service portal – If you are like me who has very little patience for recorded messages, utilities provide a self-service portal for reporting outages as well. This could be a web portal where customers can log in to report outages or other communication channels like web chat, SMS or emails. Of course, smart phones play a major role in this.
Customer Relationship Management – Sometimes an outage could be an emergency event as well. For e.g., a live wire because of a pole going down creates electric shock hazard and in such cases, the customer may have to speak to a customer service agent so that they can dispatch a field crew immediately to fix it. The customer service agent will have access the customer information through SAP CRM system.
Outage Management System (OMS) – These are pretty sophisticated piece of software that is capable of taking inputs from SCADA (Supervisory Control and Data Acquisition) systems, AMI (Advanced Metering Infrastructure) systems etc. and coupled with the various outage incidents reported by customers to predict the reason for the outage. Once predicted, it also tries to predict the expected restoration time for the outage. Then it sends work orders to the work management system so as to mobilize the field crews to fix the outage.
Geographical Information Systems (GIS) – The GIS system provides geo-spatial information about the various utility nodes. This information is vital in triangulating the source of the outage so that the field crew can be provided with enough information to identify the location of outage.
Work Management System (WMS) – These systems are used to manage the work for both outage restoration and non-outage scenarios. In the context of outage restoration, they also deal with scheduling of various field crews including emergency field crews. It also integrates with mobile work management systems to capture the latest status on the outage restoration work so that it can relay back the realistic expected restoration back to customer information and outage management systems.

In an SAP implementation, at a bare minimum, we have to integrate the backend SAP ECC system with the systems listed above so that outages can be identified and fixed in time. Usually there are other systems like Fleet Management, Complex scheduling systems etc. but for the purpose of simplicity, we will only deal with integration with the above systems.

Google, Key Technology News, Social Media, Travel

Google brings voice navigation to India

The feature would allow travellers, whether they are driving or walking, to get directions to a place through turn-by-turn voice instructions.

Google on Tuesday launched its much awaited navigation service in India. The feature, available on Android phones and tablets for free, would allow travellers, whether they are driving or walking, to get directions to a place through turn-by-turn voice instructions.

While Navigation app was always a feature of Android phones in India, the service was not supported officially. It used to show just the route and lacked support for voice instructions. Currently, the Navigation feature is in beta and Google tells users to exercise caution while using it.
We tested the app as soon as it went live and found it to be very accurate. In case of any deviation by a user in the middle of the way, the app automatically reroutes the coordinates. There are various options. Users can select whether they want walking instructions or driving directions. They can add or remove layers to change view from basic to the one that is more detailed. They can also save routes.
Navigation, that uses GPS chips in a device, is one of the most popular features among smart phone and tablet users across the world. In India, however, only Nokia offered this service on its high-end phones for free. TomTom and MapMyIndia were among other companies that provided the navigation service through paid apps.
Several third-party apps like Waze, available on both iPhone and Android devices, offered the service for free though they were not as accurate as Nokia Maps or Google Navigation.
Given the importance of navigation and map related features, Google is quietly bolstering its offerings in India. Along with the navigation, it also offers basic map services and local, which is a kind of dynamic directory of notable places around a user.
Recently, the company brought Transit to several Indian cities. Transit, which uses the data supplied by public transport authorities like Delhi Metro, allows a user to get information on routes covered by public transport and the time at which buses or trains can be boarded. Transit is available in several areas of Mumbai, Bangalore, Chennai, Pune, Hyderabad, Kolkata and Ahmedabad.
The turn-by-turn navigation may help Android devices stay ahead of iPhone in India. Apple, which recently decided to not use Google Maps in its devices, would be using its own map service in iOS 6. However, building an efficient map service takes time, especially in a country like India where roads and routes are not as organized as they are in the US or European countries. Both Nokia and Google have spent years perfecting their map service in India and it may take a while before Apple could match them here.

Information, Kolkata, Travel

Volvo Bus in Kolkata

Under Jawaharlal Nehru National Urban Renewal Mission air conditioned buses have been included as a part of travel comfort to commuters. Air-conditioned buses are operated by WBSTC (West Bengal Surface Transport Corporation) through outsourcing. These buses are served by Tata Marcopolo Buses and Volvo Low Floor Buses
Time from 8 AM to 8 PM. Last bus from any stop will leave Maximum by 9 PM only.
No fix interval bus timing.
Marcopolo Buses

Bus Number
Point A
Point B
MH2         Barasat Exide
MH3 Unitech Exide
MW1 Sulekha Newtown
MW9 Patuli Howrah

AC Volvo Low Floor Buses

Bus Number
Point A
Point B
Bus Number
Point A
Point B
V1
Airport
           Tollygunge
V2
Airport
          Santragachi
V9
Newtown
           Tollygunge
V10
Barasat
            Chetla
V13
Unitech
            Chetla
V15
Newtown
 Exide
V20
Barasat
 Exide
VS1
Airport
 Esplanade
VS2
Airport
 Howrah Station
VS3
Airport
 Parnasree
VS4
Parnasree
 SDF Unitech (one way only)
VS5
Howrah Station
 Garia
VS6
Esplanade
 Diamond Harbour
VS8
Airport
 Garia
VS9
Unitech
Garia

VS1 Airport to Esplanade
 Haldiram,Baguiati,dum dum,Lake Town,Ultadanga, Bagmari,Maniktala Girish park ,MG Road , Esplanade,Central Avenue and BDD bag

VS3 Airport to Taratala  via  Sector 5
Via Haldiram,Chinar park, Akankha Bulding , Home Town,DLF,SDF , Chingrighata, Science City,Ruby,Kasba PS, Trinagular Park,Rash Behari, Chetala  New Alipore Taratala

V9 Tollygunj to DLF,
Anwera Shah Road, South City mall, Jadavpur Thane, Ruby Science City, Chingrighata, SDF,DLF ,New town

V1 Tollygunj to Airport
Haldiram,Baguiati,dum dum,Lake Town,Ultadanga,ManiSquare Mall ,Chingrighata, Sceience City  ,Ruby, Kasba PS, Kalighat, Trinagular Park,Rash Behari, Rabindra Sarovar

Key Technology News, Travel

Facebook New Feature: Marketing Gimmick

FB is already used to share almost every aspect of our lives with friends. But today, Facebook added a new feature, letting expectant parents share their good news with friends. The new feature, which is available to all users who have switched to Facebook’s ‘Timeline’ profile, lets users share their unborn child’s name, expected birth date and gender. Users can also choose who they want to share the information with, rather than telling all their friends.
‘Life Events are easy and expressive ways to mark significant moments in your life such as getting married, buying a house or travelling to new places,’ said Facebook in a statement.
‘If you choose to, you can now share that you are expecting a baby with your friends on Facebook.’

Facebook Lifeline status vs Marketing Facts
However, the firm said it has not ruled out using the service to target parents with adverts for baby related good.’ Currently we are not using this life event for ad targeting,’ said a spokesman.

Facebook has added a new feature letting people know they are expecting a baby
Conclusion Future might be any event like buying first car and buying first home or even losing virginity could be one of event in your Facebook Timeline which will help advertiser to target us and sell their product.

Protect your privacy!!

Knowledge, Travel

Indian Railway: Rajdhani

Rajdhani Express Trains: the fast moving trains connects New Delhi to the other major cities of the India. This class of passenger trains was introduced in 1969 and moves with a speed of about 140 km/hr, though the speed varies at few places. Rajdhani Express when ran for the first time, it covered the distance of 1,445 kilometers between national capital New Delhi to Howrah. The train took about 17 hours 20 minutes to cover this long distance. Rajhdhani Express trains offers the most comfortable and pleasurable journeys to the passengers. An advance booking of the tickets is highly recommended and tickets can be booked easily online.
Rajhdhani Express trains are centrally air-conditioned and enjoy highest priority on Indian Railways network. Passengers travelling by Rajhdhani Express get several facilities. Complimentary meals are offered during the trip. Passengers are offered facilities as per the time taken by the train to reach the particular destination. Newspapers are also provided to the travellers.
Rajhdhani Express trains comprises of mainly three kinds of accommodations which are First Class AC, AC two-tier and AC three-tier. In present times, there are total of 18 Rajhdhani Express trains running all across the country. Today, Rajhdhani Express trains run at an average speed of about 80 kilometers per hour. The trains possess the capacity to beat airlines too. The comfort and luxury attached with this class of trains has been successful in casting a spell on travellers. Travelling with Rajdhani Express is must-do for every traveller.

Currently there are 24 pairs of Rajdhani Express trains, connecting New Delhi to Ahmedabad, Bangalore (2), Bhubaneswar(2), Bilaspur, Chennai, Guwahati/Dibrugarh(3),Hyderabad, Ranchi(2), Kolkata (3), Jammu, Mumbai (2), Patna and Thiruvananthapuram. These trains have fewer stops than other express trains. They halt only in state capitals and prominent cities like Vadodara, Bhopal, Ratlam, Nagda, Kota, Jaipur, Allahabad, Jhansi, Lucknow, Kanpur,Gaya, Balasore, Cuttack, Jamshedpur, Dhanbad, Asansol, Bokaro, Nagpur, Panvel, Kazipet, Surat and Raipur.

Besides Delhi three State Capitals Mumbai, Guwahati and Calcutta are served by more than one Rajdhani Express. For instance 9 pairs of Rajdhani Trains halt at Kanpur Central, as well as 5 pairs of Rajdhani Express trains halt each at Jhansi Junction, Bhopal Junction and Nagpur Junction.

Below is the list of all Rajdhani Express Trains :

02423 Dibrugarh Guwahati Rajdhani Exp.
02424 Guwahati Dibrugarh Rajdhani Exp.
02435 Dibrugarh Guwahati Rajdhani Exp.
02436 Guwahati Dibrugarh Rajdhani Exp.
12235 Guwahati New Delhi Rajdhani Exp.
12236 New Delhi Guwahati Rajdhani Exp.
12301 Howrah New Delhi Rajdhani Exp.
12302 New Delhi Howrah Rajdhani Exp.
12305 Howrah New Delhi Rajdhani Exp.
12306 New Delhi Howrah Rajdhani Exp.
12309 Rajinder Nagar Bihar New Delhi Rajdhani Exp.
12310 New Delhi Rajinder Nagar Bihar Rajdhani Exp.
12313 SealdahNew Delhi Rajdhani Exp.
12314 New Delhi Sealdah Rajdhani Exp.
12421 Bhubaneswar New Delhi Rajdhani Exp.
12422 New Delhi Bhubaneswar Rajdhani Exp.
12423 Dibrugarh New Delhi Rajdhani Exp.
12424 New Delhi Dibrugarh Rajdhani Exp.
12425 New Delhi Jammu Tawi Rajdhani Exp.
12426 Jammu Tawi New Delhi Rajdhani Exp.
12429 Bangalore H Nizamuddin Rajdhani Exp.
12430 H Nizamuddin Bangalore Rajdhani Exp.
12431 Trivandrum H Nizamuddin Rajdhani Exp.
12432 H Nizamuddin Trivandrum Rajdhani Exp.
12433 Chennai H Nizamuddin Rajdhani Exp.
12434 H Nizamuddin Chennai Rajdhani Exp.
12435 Dibrugarh New Delhi Rajdhani Exp.
12436 New Delhi Dibrugarh Rajdhani Exp.
12437 Secunderabad H Nizamuddin Rajdhani Exp.
12438 H Nizamuddin Secunderabad Rajdhani Exp.
12439 Ranchi New Delhi Rajdhani Exp.
12440 New Delhi Ranchi Rajdhani Exp.
12441 Bilaspur JN New Delhi Rajdhani Exp.
12442 New Delhi Bilaspur Rajdhani Exp.
12443 Bhubaneswar New Delhi Rajdhani Exp.
12444 New Delhi Bhubaneswar Rajdhani Exp.
12453 Ranchi New Delhi Rajdhani Exp.
12454 New Delhi Ranchi Rajdhani Exp.
12493 Bangalore H Nizamuddin Rajdhani Exp.
12494 H Nizamuddin Bangalore Rajdhani Exp.
12951 Mumbai Central New Delhi Rajdhani Exp.
12952 New Delhi Mumbai Central Rajdhani Exp.
12953 Mumbai Central H Nizamuddin Rajdhani Exp.
12954 H Nizamuddin Mumbai Central Rajdhani Exp.
12957 Ahmedabad New Delhi Rajdhani Exp.
12958 New Delhi Ahmedabad Rajdhani Exp.
22423 Guwahati New Delhi Rajdhani Exp.
22424 New Delhi Guwahati Rajdhani Exp.